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Customer Q&A

  • All(80)
  • Product Information(66)
  • Stock Status(6)
  • Payment(1)
  • About Shipping(5)
  • Others(1)
Q

can you ship to Montenegro???Do yu have black in stock

By cole Feb-01/2019 18:28:30

A

Hello Cole,
We can ship to Montenegro.

It is in stock.

Q

Can this send me in Bangladesh?

By SHEIKH RASHED Jan-17/2019 08:33:50

A

Hello SHEIKH,

We are pleased to inform you that we can ship all over the world, including your country.


Q

water résistance ?

By kadirou Jan-16/2019 14:24:44

A

Hello Kadirou, 

This product is only registered to splash water in life (such as when carrying hands).


Q

Stock ready? can send to Indonesian?

By Zan Jan-11/2019 14:41:58

A

Hello Zan, 
Yes,it is in stock and can be shipped to Indonesian.

Q

is the watch water resistant???

By Adithya May-19/2018 16:39:35

A

Dear Adithya,


It is not water resistant.

Q

How can I charge it? Is there a cable or have I to change batteries? What are its functions?

By Luca May-05/2018 09:46:22

A

Hello Luca, 
This item needs batteries ,you need to change batteries if it will not work in the future .It is equipped with time, date function .

Q

Hello, are all the colors available for immediate purchase? since I want to make a purchase for 12 pieces.

By Mike Garcia Apr-30/2018 14:26:29

A

Hello Mike,

Yes, all the colors are available.

Q

How do you adjust it? the pictures you send are no good for this info!

By steven Jul-19/2017 14:37:51

A

Hello steven, 


Display: Each press on the button, it can change modes from time to date, second

Setting:

1.Press the button until it shows numbers, then long press the button(about 4 secs) until the red numbers blink, now it is setting mode

2.Short press the button to adjust time. Long press the button(about 4 secs) to set the next item. The setting order is: hour, minute, year, month, day.

3. After setting, don't press the button, the setting will be saved.


Q

It's water resistant? swimming?

By vitor Jul-13/2017 14:25:19

A

Hello vitor,

Thank you for your inquiry.

It is not waterproof.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Good evening. I want to buy 25 units and I do not want to be taxed. What would be the best way to buy?

By Marcio Augusto Jul-05/2017 23:24:06

A

Hello Marcio,


We're sorry if any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

water résistance ?

By kadirou Jan-16/2019 14:24:44

A

Hello Kadirou, 

This product is only registered to splash water in life (such as when carrying hands).


Q

is the watch water resistant???

By Adithya May-19/2018 16:39:35

A

Dear Adithya,


It is not water resistant.

Q

How can I charge it? Is there a cable or have I to change batteries? What are its functions?

By Luca May-05/2018 09:46:22

A

Hello Luca, 
This item needs batteries ,you need to change batteries if it will not work in the future .It is equipped with time, date function .

Q

How do you adjust it? the pictures you send are no good for this info!

By steven Jul-19/2017 14:37:51

A

Hello steven, 


Display: Each press on the button, it can change modes from time to date, second

Setting:

1.Press the button until it shows numbers, then long press the button(about 4 secs) until the red numbers blink, now it is setting mode

2.Short press the button to adjust time. Long press the button(about 4 secs) to set the next item. The setting order is: hour, minute, year, month, day.

3. After setting, don't press the button, the setting will be saved.


Q

It's water resistant? swimming?

By vitor Jul-13/2017 14:25:19

A

Hello vitor,

Thank you for your inquiry.

It is not waterproof.

Thank you, Let me know if you need any help.

Have a nice day!


Q

I recived now a new Red Watch Date Red Digital Rectangle Dial Rubber Band (SKU No. 109757501). I would like to know how can I set it (date, time, ...) Thanks in advance for you information Regards,

By António Sardinha May-10/2017 13:54:11

A

Hello António


For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

How do you get the wrist band to work? How do you put it together? How do you adjust it?

By Larry Wegehaupt Feb-15/2017 17:52:40

A

Hello Larry


Thank you for your inquiry.

http://prntscr.com/e9bj7j and http://prntscr.com/e9bj9v, for your reference.   

Thank you, Let me know if you need any help.

Have a nice day!


Q

Can the display time been amplified ? It only displays 5 seconds and then turns off.

By Adrian Feb-08/2017 12:48:05

A

Hello Adrian  , 

The  display time can not be  amplified, sorry,

Q

is this watch waterproof

By oussama Feb-07/2017 13:41:24

A

Hello oussama,

Thank you for your inquiry.

It is not waterproof. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

How do you set this watch time and date? Please precise instructions.

By Cezary Walter Feb-02/2017 12:30:51

A

Hello Cezary, 

Thank you for your inquiry.

How to use:

Display: Each press on the button, it can change modes from time to date, second

Setting:

1.Press the button until it shows numbers, then long press the button(about 4 secs) until the red numbers blink, now it is setting mode

2.Short press the button to adjust time. Long press the button(about 4 secs) to set the next item. The setting order is: hour, minute, year, month, day.

3. After setting, don't press the button, the setting will be saved. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Stock ready? can send to Indonesian?

By Zan Jan-11/2019 14:41:58

A

Hello Zan, 
Yes,it is in stock and can be shipped to Indonesian.

Q

Hello, are all the colors available for immediate purchase? since I want to make a purchase for 12 pieces.

By Mike Garcia Apr-30/2018 14:26:29

A

Hello Mike,

Yes, all the colors are available.

Q

bu saatten 10 adet almak istiyoruz fakat türkiyeye satış ve kargo varmı

By SALİHA Aug-10/2016 21:23:02

A

, SALİHA Merhaba

Bu madde şu anda gönderilmesi için yeterli stok ile, şimdi sipariş çekinmeyin.

İlginiz için teşekkürler.

Q

Is there stock for 15 units (5 Black, 5 Black and White, 5 Oliver green)

By Cesar Apr-09/2016 02:57:11

A

Hi ,

We are pleased to inform it is available for purchase.Have a nice day.


Q

in stock #?

By jlveliz_ Aug-11/2015 17:09:11

A
Hi,jlveliz_!
Thanks for your inquiry.This band is in stock now,
Q

Can I order 50 and get them by Saturday May 9tg?

By Rev Arnaldo Gonzalez May-07/2015 15:44:25

A
Hi, Rev ! We are sorry it is oversea package,it ia impossible delivery in 2 days.
Q

if i want this watch and i don't have an account in bank can i pay it with western union

By Pierre Hachem Aug-13/2015 19:26:38

A
Hi,Pierre!
For your inquiry, please order this item first and "proceed to Checkout". Then you could place the order. After that, plase kindly send an email with your order number to our Support Center at the link below: http://support.gearbest.com/     We will reply you with payment details of western nuion.
Thank you for your interests in our products! Please feel free to ask if you have further questions. We hope you enjoy shopping here with us.
Q

can you ship to Montenegro???Do yu have black in stock

By cole Feb-01/2019 18:28:30

A

Hello Cole,
We can ship to Montenegro.

It is in stock.

Q

Good evening. I want to buy 25 units and I do not want to be taxed. What would be the best way to buy?

By Marcio Augusto Jul-05/2017 23:24:06

A

Hello Marcio,


We're sorry if any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

i want to buy it, but does it really ship to the philippines?

By Ed Marco Mendez Nov-13/2015 17:02:45

A
Hi Ed, available shipping methods and shipping cost of this item from China stock to Philippines at below:
Flat Rate Shipping FREE SHIPPING
Standard Shipping $22.83
Expedited Shipping $15.86
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.
Thank your for your inquiry. Have a nice day!
Q

am in dubai , i want to place order, wen can i get this watch if i place order and where from this product shipped

By sulthan Sep-02/2015 12:44:20

A
Hi Sulthan, for your inquiry, please kindly follow the steps below:
1. First, sign in the account you registered on our website. 
2. Add the items you want to the shopping cart, and Proceed to Checkout.
3. If you don't have any shipping information, please write it down in detail. Check your Shipping Information is the right or not. Otherwise you should Edit Shipping address Shipping Information. After that, you can choose the Shipping Methods you need. And you will see the shipping cost.
*Note: To get a safe delivery ,we recommend customer pay tracking fee and insurance for the order which is below $40.
4.Select the Payment Method. If you have special instructions for your order such as drop shipping order, gift order etc, please leave us message before you Place your Order. You can pay for order&n
Q

free shiping for india.. or not

By gopal May-02/2015 15:06:57

A
Hi, gopal  !
It is free shipping to india.
Q

Hi, I want to buy 10 LEDs watch, do you make a special price for that like a bulk price...thank you

By MIMOUNEM Apr-17/2016 05:01:39

A

Hello MIMOUNEM,
For all wholesale inquiries, we have now a specific website bulk purchase.                                                              
Please check out http://www.volumebest.com/ for the best offers.